Returns & Exchanges

RETURN & EXCHANGE POLICY

If you want to make an exchange or a return, contact us for authorization BEFORE sending your item(s) back to us.

For returns, we will refund your item as soon as we receive it. 
For exchanges, you must send your item within 10 days after receiving, please note that the shipment is at the customer's expense.

OUR POLICY

All exchange items must be returned new and unused. Exchanges that are damaged, soiled or altered will not be accepted. Refunds will be made only for returned items that have defects.

PROBLEMS WITH YOUR ORDER?

We want you to have the best online shopping experience with Realityfade, so if you have any queries or concerns with your order, please contact us and we will do our best to help you!